FAQ

ALL ORDERS SHIP FREE IN THE UNITED STATES

Shipping is always FREE! We ship from Nashville, TN.  Don’t pay for shipping.  All the other headcover companies make you spend a certain amount to get free shipping and are totally ripping you off!!  Don’t be a fool and order from Sunfish!

How to return an order.

All stock orders can be returned within 30 days of delivery.  The order must be in new and unused condition.  Please email orders@sunfishsales.com for an RA (return authorization number) and the address to ship your order back to.  We do not accept returns on any custom / personalized orders.

When do stock orders ship?

Stock orders ship either same business day or next business day.

How long does shipping take?

Typically, domestic orders deliver within 3 business days of ordering, and international orders take from 7-10 days.

How long will my custom order take to deliver to me?

We pride ourselves on our custom-products and do everything we can to ship quickly. Please allow around 5 weeks to receive any custom items as all are hand-made.

What is the difference between duraleather and real leather?

Both are equally durable and quite similar, so it depends on your preference. However, if you are looking at laser engraving text or images on our products, the engraving will turn out better on our Duraleather.

What is PHOTOFLUX and how will it look?

PHOTOFLUX is high resolution printing. This process allows us to print your full color logos to your products.

What is the difference between photoflux, laser engraving, and embroidery?

  • Embroidery is stitching with needle and thread.  It is most often seen on baseball caps, dress shirts, and golf shirts. Embroidery is available in a wide variety of thread colors.
  • Laser engraving involves precision burning of the leather, and results in a dark brown to black color.  If a black leather is laser engraved, the result will be black on black.
  • PHOTOFLUX is high resolution printing that allows us to represent your full color logos in pristine quality on your products.

What is laser engraving and how will it look?

Laser engraving is a process in which we burn an image or text into one of our products using the latest high-tech engraving equipment. All images and text will have a desert-tan color.

Can I get laser engraving in any color?

Laser engraving is only available in a dark brown to black color due to the burning process of the laser.

How much is international shipping?

The standard rate for international shipping is $49.99 USD.

CONTACT US

We would love to hear from you! As a growing company, we value your input. Whether you are an existing customer with a question, a prospective new customer, or friend, feel free to drop us a line or give us a call. We look forward to working with you. 

Phone: 888-550-3025

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